Category Archives: Uncategorized

Expanding your searches: two features of Library Search

You have used DMU’s Library Search to track down articles that could help with your research. By pure chance, or the wizardry of search engine algorithms, one article jumps out as being exactly what you were looking for. But how … Continue reading

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Library Search adds an ‘Open Access’ feature

Library Search has a new feature highlighting Open Access material. Articles and eBooks that appear in search results are sometimes marked with an Open Access icon to distinguish them from others where a username and password is required. There is … Continue reading

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Digging into Nineteenth Century newspapers

As a private project I have been researching the history of a small village in South Leicestershire. One of the most productive sources of stories to write about has been the collection of nineteenth century newspapers available to staff and … Continue reading

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How can university professional services staff help to develop ‘Smart Cities’?

The DMU Local site recently asked: “What does a ‘Smart City’ mean to you?” The deadline for the prize for best answer has passed, but the question remains. The university and the City Council are working to put together a … Continue reading

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LOCKSS as a source for journal articles

In a post I wrote yesterday ‘LOCKSS and Library Search‘ I looked at how users encountered material held in the university’s LOCKSS Archive if they were starting from the E-Resources Portal. This portal lists all the e-Journals and e-Books available … Continue reading

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LOCKSS and Library Search

During February 2015 I have been working on making the collected and preserved material in De Montfort University’s LOCKSS Archive visible to Library Search users. Over 400 titles have now been activated on Intota (our Electronic Resources Management system). These … Continue reading

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Login to library resources change: Summer 2013

The process of logging into library resources like Science Direct has recently changed. You are now asked to login with a lower case version of your username. If you always used to type in a lowercase username, then this change … Continue reading

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Authentication and Customer Service

My guest blogpost for Eduserv has been published: ‘The Good, The Bad and The Ugly: Error messages for blocked users‘. I had been thinking about Customer Service Excellence, how we can help walk-in users and the error messages people encounter … Continue reading

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